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Privacy Policy

We receive, collect, and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, and communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, and email address. Your personal information will be used for the specific reasons stated above only. We collect such Non-personal and Personal Information for the following purposes:
1.    To provide and operate the Services.
2.    To provide our Users with ongoing customer assistance and technical support.
3.    To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages.
4.    To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services. 
5.    To comply with any applicable laws and regulations.


Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.  

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.


XSRF-TOKEN    Used for security reasons    Session    Essential
hs    Used for security reasons    Session    Essential
svSession    Used in connection with user login    12 months    Essential
SSR-caching    Used to indicate the system from which the site was rendered    1 minute    Essential
_wixCIDX    Used for system monitoring/debugging    3 months    Essential
_wix_browser_sess    Used for system monitoring/debugging    session    Essential
consent-policy    Used for cookie banner parameters    12 months    Essential
smSession    Used to identify logged in site members    Session    Essential
TS*    Used for security and anti-fraud reasons    Session    Essential
bSession    Used for system effectiveness measurement    30 minutes    Essential
fedops.logger.X    Used for stability/effectiveness measurement    12 months    Essential
wixLanguage    Used on multilingual websites to save user language preference    12 months    Functional

If you don’t want us to process your data anymore, please contact us at info.forklift@fwhope.org or send your request by mail to: 3625 East Loop 820 South, Fort Worth, TX 76119. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If you would like to: access, correct, amend, or delete any personal information we have about you, you are invited to contact us at info.forklift@fwhope.org or send us mail to: 3625 East Loop 820 South, Fort Worth, TX 76119.

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